Privacy Policy

Introduction

At Enovels, your privacy is a top priority. This policy explains how we collect and protect your personal data when you visit or interact with our site.

Information We Collect

Personal Information

We collect:

• Name and contact info (e.g., your full name, shipping address, phone number).
• Email address (for account management and communication).
• Billing/payment details (processed securely by third-party providers; we do not store sensitive payment card information directly).

Automatic Data Collection

When you visit our site, we automatically collect certain information:

• IP address (used for approximate location and security).
• Device and browser type (to optimize your experience and troubleshoot).
• Interaction data (pages viewed, time spent on site, referral sources, etc., for analytics).

How We Use Your Information

Your collected information helps us:

• Process orders and transactions efficiently and securely.
• Manage your account, provide customer support, and personalize your experience.
• Send notifications or promotions (only if you have explicitly opted-in for marketing communications).
• Improve user experience, website functionality, and product offerings through analytical insights.

Information Sharing

We value your trust and only share your information when absolutely necessary with:

• Payment providers (e.g., Stripe, PayPal) to complete your transactions.
• Essential service providers (e.g., shipping companies, cloud hosting) who assist us in operating our business, under strict confidentiality agreements.
• Authorities (if legally required by law enforcement or government requests, to protect our rights, or for safety).

We will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Security

We implement industry-standard encryption (SSL/TLS) and robust security practices to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes secure servers, firewalls, and regular security audits.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We encourage you to use strong, unique passwords and be cautious about sharing personal information online.

Your Rights

You have significant rights regarding your personal data:

• Access and Edit: You can request access to the personal data we hold about you and ask for corrections if it's inaccurate.
• Request Deletion: You have the right to request the deletion of your personal data, subject to certain legal obligations we may have.
• Withdraw Consent: You can withdraw your consent for data processing at any time, where consent is the basis for processing.
• Unsubscribe: You can easily unsubscribe from marketing communications by following the link in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please do not hesitate to reach out to our dedicated support team.

Email us at: [email protected]

We aim to respond to all inquiries within a reasonable timeframe.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any new policy on this page.

We recommend checking this page regularly to stay informed about how we are protecting your information.

Last updated: March 15, 2025